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Have you ever wondered how we ensure that we deliver the products you need, right when you need them? At Executive Distributors, we understand how vital Delivery In Full On Time (DIFOT) is to your business operations. That’s why our team is committed to maintaining an impressive 98% DIFOT score.
Whether you're managing a healthcare facility, industrial operation, educational institution, or a business needing safety, cleaning, and packaging supplies, our delivery performance is designed to meet and exceed your expectations.
Our approach is simple: "What you can measure, you can manage."
We regularly assess the number of back-ordered items against the total number of invoices shipped, which provides us with our Delivery In Full Score.
Our goal is to deliver your order in full on time, more than 98% of the time. And guess what? We're consistently achieving and surpassing this target, ensuring all our customers are satisfied with our reliable service.
Our Strategy for Consistent Delivery
When we find out some deliveries are incomplete, our robust systems kick in to quickly identify and adjust our stock levels, ensuring that we maintain our world-class DIFOT score. This proactive approach helps us uphold high standards of service, keeping your operations smooth and efficient.
- Reliable, Fast-Free Delivery
- With our 98% DIFOT, you can rely on us to deliver your packaging supplies in Brisbane and across Queensland promptly. Our dedicated fleet of delivery trucks ensures that your orders arrive on time, every time.
- Wide Range of Products
- As a one-stop-shop for wholesale supplies Brisbane, Queensland businesses need, we offer a vast selection of safety, cleaning, and packaging supplies tailored to your specific requirements.
- Effective Communication
- Our team prides itself on easy and timely communication. Whether you're inquiring about bulk boxes packaging supplies Australia or need personalised delivery solutions, we're here to help.
- Our team prides itself on easy and timely communication. Whether you're inquiring about bulk boxes packaging supplies Australia or need personalised delivery solutions, we're here to help.
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Customer Satisfaction at Its Best
Our commitment to quality and delivery is echoed in the feedback from our satisfied customers. Michelle Strugnell, one of our valued clients, notes, “Orders are processed and delivered generally on the same day. Great customer service and friendly staff.”
We also invite you to watch our informative video featuring our Warehouse Manager, Archie Sanderson, who talks about the strategies we use to maintain our impressive DIFOT score.
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Key Qualities of a Reliable Supplier
Finding a reliable supplier is crucial for the success of your business. Here are some essential qualities to look for:
- Accountability for Quality Issues
Choose suppliers who take responsibility for product quality and quickly rectify any issues. At Executive Distributors, we stand behind our products and services, ensuring that you receive only the best. - Production Capabilities
Ensure that your supplier can consistently deliver products that meet your standards. Our extensive experience in the market allows us to handle any challenges efficiently. - Ease of Communication
Effective communication prevents misunderstandings and ensures smooth transactions. Our team is always open and direct, ready to assist with any queries or concerns. - Reliability and Stability
Check your supplier's DIFOT score. We proudly maintain a 98% score, reflecting our commitment to reliability and stability in all our deliveries. - Competitive Pricing
While affordability is key, don't compromise on quality. We offer competitive pricing without sacrificing the quality of our products.
By choosing Executive Distributors as your Brisbane South East Queensland packaging supplier, you align with a team dedicated to supporting over 4,000 Aussie businesses with top-notch service and quality supplies.
Work with us today and see why Executive Distributors is the trusted choice for safety, packaging, and maintenance supplies in Brisbane, Toowoomba, and Queensland.
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To learn more about Executive Distributors’ packaging supplies and solutions for Brisbane, Toowoomba, and South East Queensland, you can call and speak to one of our team members at (07) 4613 4455 or email us at sales@exd.net.au.
